Frequently Asked Questions
1. What are Memory Tiles?
Memory Tiles are customizable photo frames that allow you to preserve and display your favorite memories, photos, and artwork in a stylish and personalized way.
2. How do I create my own Memory Tile?
Creating your own Memory Tile is easy! Simply choose your favorite memory, select a tile style and design, upload your photo, and customize it to your liking. Then, proceed to checkout and wait for your Memory Tiles to be delivered to your doorstep.
3. What sizes are available for Memory Tiles?
Memory Tiles are currently available in 8x8 inches. Want bigger sizes? Don't fret. We are working towards expanding our design and size range to suit your needs. Check our website regularly for updates.
4. Are Memory Tiles easy to install?
Yes, Memory Tiles are designed to be easy to install. Simply peel off the adhesive backing and stick them onto your desired surface.
5. How long does it take to receive my order?
The delivery time for your order depends on your location and the volume of orders we are fulfilling. Typically, orders are processed and shipped within 5 working days. You will receive a tracking number once your order has been shipped.
6. Do you ship internationally?
We are currently shipping exclusively within the UAE. However, we are endlessly working towards being able to ship to memory-makers outside the UAE. Stay updated on our shipping policies by checking our website regularly and joining our community.
7. How can I contact customer support?
There are several ways to reach out to us. You can reach us through our live chat, social media channels, WhatsApp, email, or by submitting a form. For more details, please check the "Contact" page on our website.